Here are links to eLearning modules, Zendesk articles, & standalone videos detailing some day-to-day clinic tasks.
eLearning (online courses)
Note: users will need a LearningHub account to access these courses.
- 1 hr introduction: Getting Started in ImmsBC
- 1 hr: Clinics with Booked Appointments (In-Clinic Experience)
- 1 hr: Clinics without Booked Appointments ("Create Immunization Record")
VCH Provisioning and Access:
- Managers can submit ImmsBC provisioning requests/updates on behalf of their staff. Please see the help article [here].
- ImmsBC is accessed through a weblink on a browser (Chrome, Edge, Safari)
- Clerks and Clinicians will use the Community Portal
- Admins will continue using Classic ImmsBC (the original site)
VCH Clinics with booked appointments
(mass clinics, some public health clinics & pop-ups)
| Task | Resource |
| Log into ImmsBC | Log into ImmsBC Training and Production Environment |
| Basic Navigation | In-Clinic Overview (standalone video) |
| Set User Defaults | Set User Defaults |
| Search for an Appointment | Locate a client's appointment |
| Review Daily Appointments | |
| Register a Client | Register a New Citizen |
| Create an Appointment for a Walk-In | Walk-in Workflow |
| Vaccine Administration w/ appointment | Record Vaccine Administration Using In-Clinic Experience |
| Deferral | Documenting a Deferral |
| Data Remediation | |
| Book a Future Appointment | Book an Appointment |
VCH Clinics documenting without using ImmsBC appointments.
(Back entry, Long Term Care, Assisted Living, Home Health, GP/NP, some public health clinics & pop-ups)
| Task | Resource |
| Log into ImmsBC | Log into ImmsBC Training and Production Environment |
| Basic Navigation - no appointments | Overview, no appointments (standalone video) |
| Set User Defaults (NEW: May 2024) | Set User Defaults |
| Search for a Client | Search for Client (standalone video) |
| Register a Client | Register a New Citizen |
| Data entry (same day or back-entry from one-writes) |
|
| Data Remediation | |
| Create a Contact |
Useful Reports & Client Summaries
Note: all reports can be exported to Excel for further processing.
| Where can I find info on... | Report Name |
| # of booked appointments | |
| Who has been seen in clinic | |
| How many clients were seen? Which vaccine(s) did they receive? |
CIB - Daily Clients Pathway Status (CV) - after care & complete |
| # of CIR (DIWA) Submissions |
Training (TRN) Environment
This is a sandbox environment allowing users to explore ImmsBC and enter test data without impacting real clients.
- Admin, Clerks, and Clinicians - TRN Community Portal